“Every great design begins with an even better story”
WHAT I'VE BEEN UP TO
Transforming bright ideas into fascinating, valuable, and engaging digital products anybody can use
Tax Management System
The existing Tax Management process was cumbersome and confusing. The user flow was based on legacy gray-scale screens, dependencies on running manual tasks in alternate software such as utilizing macros in Excel, and barely legible reporting. These issues resulted in extensive man hours, human error due to manual intervention, and delays at month end. A complete redesign of the interface was needed.
Lennox has identified an opportunity with its field techs when it was discovered that the techs encounter problems reading the screens of their mobile phones and tablets due to excessively bright light (sunshine when outside), low ambient lighting (attics and crawl spaces), and especially the adjustments necessary in going back and forth between the two environments.
Titan Associates is a real estate property investment and management company with multiple single-family residences leased throughout the Dallas-Ft. Worth Metroplex. Their assets are mid-sized homes in middle-class neighborhoods, strategically purchased to be near amenities such as schools, parks, and shopping in order to attract small or new families.